Support and Services

Can you help me to choose a product?

At Diamond Emporium we offer a complimentary personal shopping service to help you choose the perfect diamond or piece of jewellery. We understand that choosing one can be a daunting task with the many grades and types of diamond available so we have a team of expert gemologists who will help guide you through the selection process. Simply fill out a request form on our personal shopping page.

How do I clean my diamonds and jewellery?

Daily wear, dust, and your skin's natural oils can cloud the brilliance of a diamond and dull the appearance of platinum and gold. You can clean diamond jewellery in warmwater, using a mild liquid detergent. Use a soft brush to create lather around the jewellery piece. Rinse off with warm water, and pat dry with a soft lint-free cloth. View our diamond and jewellery care information to view detailed instructions on how to restore your diamonds and jewellery to their original shine.

Service Costs

Polishing

  • Platinum: $95.00
  • White gold: $95.00
  • Rose gold: $95.00
  • Yellow gold: $95.00

    Re-sizing (up to three sizes)

  • Platinum: $180.00
  • White gold: $120.00
  • Rose gold: $120.00
  • Yellow gold: $120.00

    Additional sizes over three sizes: $25 per size
    *Prices exclude endless bands, please contact us for a quote

    Other Services

  • Diamond Certificate: $180.00
  • Independent Valuation: $150.00
  • Engraving: $85-$120
  • Please contact our office on 1300 899 432 for a quote on all general repairs.
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