Jewellery Consultant

Position: Custom Jewellery Consultant

Location: Sydney CBD

Job Type: Full-time

Job Description:

As a Custom Jewellery Consultant at Diamond Emporium, you will play a pivotal role in turning our clients' dreams into reality by guiding them through the exciting process of designing and creating their own bespoke jewellery pieces. Your exceptional interpersonal skills, and deep product knowledge will contribute to providing an unforgettable and personalised experience for each client.


-      Welcome and engage clients in a warm and professional manner, building lasting relationships and trust.

-      Collaborate closely with clients to understand their preferences, style, and design ideas for custom jewellery.

-      Offer expert advice on diamond and gemstone selection, setting options, and design elements to help clients make informed decisions.

-      Provide accurate quotes and timelines for custom projects, managing client expectations throughout the process.

-      Liaise with our product team, skilled artisans and master jewellery to oversee the production of custom pieces, ensuring high-quality standards are met.

-      Maintain up-to-date knowledge of jewellery trends, gemstones, and metals to assist clients effectively.


  • Excellent interpersonal skills, with the ability to connect and build relationships with a diverse clientele.
  • Experience in customer service-oriented sales role preferred – industry experience not essential.
  •  Exceptional communication and presentation skills.
  • Detail-oriented with the ability to manage multiple tasks and deadlines.
  • Professional appearance and demeanour.
  • Available to work Tuesday to Saturday 9.30-5.30pm


  • Competitive base salary with commission and bonus potential
  • Training and development opportunities to enhance your jewellery and sales expertise.
  • Employee discounts on jewellery and related products.
  • Supportive and collaborative team environment.
  • Opportunity to work with a reputable and established luxury jewellery brand.

If you have a passion for helping clients bring their dream jewellery to life and possess a keen eye for design and craftsmanship, we invite you to join our team at Diamond Emporium as a Custom Jewellery Consultant.

To apply, send you resume to