Diamond Emporium offers free express shipping on every order. To ensure peace of mind, each shipment is securely packaged, fully insured and shipped using Australia Post or FedEx® for international orders.
We place security at the top of our priorities which is why we require an adult signatory at the time of delivery. For this reason we cannot ship to PO Box addresses. We double box our shipments and fully insure them up to the point of delivery as well as sending you an email notification as your purchase is shipped.
For added security and ease, we also offer speciality courier services including international shipping, gift shipment as well as shipping to an alternate address, details of which can be found below.
Due to the value of our goods, if you wish to have a purchase shipped to an address other than the address of the cardholder who paid for the item, you must contact your bank or credit card institution and add the alternative address to your account. This applies to gift
shipments also. *Only applicable to credit card payments
International orders are sent via FedEx International Priority®. Orders shipped outside Australia are subject to all customs, duties, and taxes imposed by the country of import. To view our complete policy on international orders, including a listing of the countries we ship to, click here.
Items purchased from Diamond Emporium are packaged in a presentation box, accompanied by all relevant documentation and applicable diamond certificates. To learn more or to view samples of our packaging, click here.
For further clarification or information on our shipping policies please contact a member of the Diamond Emporium team on 130 899 432.