My initial contact with Diamond Emporium was through their website which I found incredibly informative and easy to navigate. I had absolutely no prior knowledge about diamonds and when meeting with Rebecca she was warm and encouraging through the entire process. She was always in constant contact with me during the process and was more than happy to answer any questions that I may have had. Diamond Emporium made the daunting experience of finding an engagement ring easy and enjoyable. Not to mention, the ring was fantastic......and she said Yes! Thankyou Diamond Emporium.
It is hard to take Annette’s eyes away from it .
Word quickly got around Annette’s work and she had a procession of people coming down to have a look at this amazing ring ( Even people she did not know ).
People were blown away by it ,commenting that it was the Best ring they had ever seen !
Thank you for designing and producing such an elegant ring , the workmanship that has gone into it is exceptional and very hard to find these days.
Please also pass our thanks onto the engraver and anyone else who was involved in its production .
Merry Christmas To You and Your Family
Brett & Annette
We are very happy with the stone. It shines like ‘no-mans business” and the size sure does turn heads with such good colour and clarity. (and not to mention my required pedantic parameters. lol)
I hope you and your family Gus have a wonderful Xmas and a happy and healthy New Year.
My fiance and I were looking for that personal service for the purchase of our engagement and wedding rings. The people at Diamond Emporium, in particular Rebecca who gave us 110% in helping us choose the right rings and called us as soon as they were ready. The rings were even more beautiful than I remember! Thank you! I love my ring and cherish wearing it forever. Love Heidi and Mitchell
"I was looking to buy an engagement ring around the busy (or dead depending on how you look at it) holiday/new year season in December 2014/Jan 2015. I pinged several jewellers and Diamond Emporium wasn't the first to get back to me, but by far the most attentive. I tried GS Diamonds, Larsen Jewellery, and Royal Diamonds and decided to go with Diamond Emporium. I was aided by Shelley and she was absolutely wonderful. I gave her the specifications of what I was looking for and my budget and she came back straight away with recommendations. While the diamonds weren't in the store, they had similar ones for me to look at so I popped straight in. While there she answered every question I had and everything was done with ease and seamlessly. Once I decided on a diamond and setting, I put a deposit down and she told me it would take up to 10 working days to come in. It ended up taking about 5; talk about delivering! I came in and had a look, and the diamond was just as expected, beautiful. Shelley checked up frequently to make sure things were going well, and I proposed on Jan 26th. Thanks in part to the great diamond, I am now engaged. While the ring fit initially, it loosened up a bit and we came back in for a resizing that was also seamless and done with ease at no extra cost. Great service and very transparent, I highly recommend Diamond Emporium, especially Shelley."
"The engagement ring purchase decision was one of the toughest ones I've made. Luckily I found Diamond Emporium and worked with Bec to create a ring which my fiance absolutely loves. I shortlisted three jewellers and wholesalers to have an initial discussion with but Bec was the only consultant to actually thoroughly explain the process, the choices and take the time to teach me about how I could make the decision. She helped guide me on my way and I ended up enjoying the journey! The result was a beautiful ring which has been getting lots of positive comments from friends and family ever since. I wouldn't hesitate in recommending Bec at Diamond Emporium to anybody who is looking for a fantastic ring. You'll be dealt with professionally, kept up to date with progress and end up with a superb end result."
"We had an amazing experience with Diamond Emporium in choosing an Oval shaped diamond / engagement ring. We visited many wholesalers in Sydney however found very few of them kept any fancy-shape (oval) diamonds in stock, so it was very difficult to evaluate the quality of diamond that a wholesaler could source and where to make trade-offs to fit within our budget. However Diamond Emporium was a breath of fresh air - professional service and appointments were scheduled where they were by far the most prepared - they had several ovals we could inspect for colour, clarity, size to help us make a better informed decision, and they came prepared with some options that we could purchase at wholesale rates through their network of gemologists. Also, if you are looking for an oval shape, definitely speak to Bec who is a big fan of these type of diamonds, and her service and enthusiasm was outstanding. "
Hi Gus, I can't thank you enough for what you have done for me, the ring is everything I dreamed and more. You made the experience amazing and I honestly could not be happier with the ring.
I have been chatting with a few mates who are starting to think about rings, and I will certainly be giving them your number and telling them to come see you.
"Diamond Emporium is where you want to go. Despite having a tight deadline and a hazy understanding of what I was looking for, the experience left me confident that I had found the right diamond, the right ring and at the right price. Bec was an amazing consultant from start to finish - able to answer any of my questions and maintaining a highly personalised level of service throughout. Highly recommended for anyone looking for a diamond."
Rebecca,I would like to thank you and Leon for your help and services while we brought a ring from you. The ring is magnificent and came at just the right time as you said. It is amazing and Sara-Jane was extremely happy to receive it. We will definetely be back to purchase our wedding bands from you and would like to push how satisfied we were with everything you helped make it a very special occasion for us. Thanks,Justin
Gus and Rebecca made the whole experience a pleasure! I was absolutely thrilled with my engagement ring and our wedding bands!! Would highly recommend!!!!
Gus will become your jeweller for life.
During the stressful time of finding the perfect ring for my soon to be fiancé, Gus was my counsellor first and my jeweller second - he is not a salesman. During our first conversation, I told Gus my price range and that I wanted to get good value for my money. I explained that I was not sure about which “C” to splurge on and which “C” I could budget. He educated me about diamonds and how the various “C”’s impacted the sparkle of the diamond. Gus was able to show me a variety of stones that fit my budget and was incredibly professional, knowledgeable and patient with my incessant questions during the stone selection and design process. Gus is truly a step above, an absolute gentleman and I would without hesitation recommend him based on my experience. You will love the stone and ring he designs for you !!!
I would like to say a big thank you to Shelley and the team for making my engagement possible.
My fiancé loves the ring and we have had many praises about the beauty of the ring.
Shelley’s professionalism and advice in assisting me with my purchase was astounding, she gave me a world class experience. In addition, everyone in your team have been very helpful and friendly to deal with. I will definitely recommend Diamond Emporium to my friends.
“I LOVE my engagement ring, it is absolutely perfect!!! The team at Diamond Emporium were so great to deal with and nothing was a problem - not even the fact that I live in a different state. I know from experience that it is really hard to find a great jeweller. Before finding Diamond Emporium I was told that the design I wanted was too difficult to be handcrafted without a few slight modifications. This was not that case with Diamond Emporium - they had no reservations with my design. I was amazed at how simple it was and they made me feel at ease throughout the entire process.
I recommend Diamond Emporium to everyone looking for the perfect engagement ring, you will not be disappointed. You will be amazed! A BIG thankyou to the team at Diamond Emporium
The thought of purchasing a diamond online goes without saying is a little daunting, however I thought I'd give it a go as Diamond Emporium's website really impressed me and I thought it was a cut above most jewelry websites in Australia. I have to say from the first consultation, the service came to match my first impression- that being professional, VERY informative and educational. Even more important, lovely staff who were very down to earth and approachable. I immediately felt very comfortable and confident that I had placed my trust with Diamond Emporium to deliver in making my gorgeous Engagement Ring! I literally can't take my eyes off it, the attention to detail in the workmanship is absolutely FLAWLESS. I would happily recommend Diamond Emporium to any one looking for a fantastic experience. They made what was a memorable moment in our lives even more special as the ring was custom made to my own needs-Thank you Diamond Emporium!!!
"I was recommended to Diamond Emporium by 4 of my friends who also bought their engagement ring. I met Shelley who was extremely helpful in informing me the 4C's of diamond, and also helped me to select the ring that was not only beautiful, but within my budget. I would highly rate the service that staff at Diamond Emporium provided and I would recommend them to anyone!"
I'm so glad I have the opportunity to share my experience of purchasing from Diamond Emporium. Gus and Rebecca's service was outstanding and I place full confidence that they will offer you top of the line service. They made the process very enjoyable even to the point where I'd be excited to go and see them. Gus' technical knowledge is above and beyond. I had come to him with some knowledge on diamonds as I had done some research on the internet and been shopping around, which left me more confused and stress. I was surprised to learn that the internet really did not suffice as there is so much more to know about diamonds! However, Gus simplified it. Which is another reason why I am strongly recommending him, he is straight to the point yet he will give you detailed responses. He REALLY listens to what you want and don't feel like he is ever trying to cut corners with you. And on top of all this, the ring's workmanship was absolutely immaculate and flawless. Goes without saying, my fiancé still receives compliments 4 months on! 5 stars from Tom and Genevieve